The desk

Contact Lucite Desk

Lucite Desk has no e-mail address, contact form or phone line on this site; you reach the people who write the Series 79 practice items through the developer support link on the App Store listing of the Series 79 practice app.

Corrections

How to report a wrong answer

Open the App Store listing
The “Get the app” button in the header leads to the listing of the Series 79 practice app.
Use the developer support link
Every App Store listing carries one. That is the inbox for this site too.
Name the page and the item
Paste the page address, the first few words of the item and what you think is wrong. A link to a FINRA rule settles it faster than a forum thread.

Reports are checked against the FINRA source before anything on the page changes. There is no promised reply time, but a wrong key is treated as a bug, not a matter of taste.

Routing

Who handles what

Where each kind of question should go

You want to…	Ask
Dispute a key or an option note	Lucite Desk, through the App Store listing
Enroll, check your window or your record	Your firm’s registration team, then FINRA
Book or move a test-centre appointment	Prometric, which delivers the exam

This site cannot see or change anything on your FINRA record. What it does have is described on the about page, and the free items start on the front page.